1. Information We Collect

a. Information You Provide to Us:

• Name, email address, phone number, and mailing address when you fill out forms or contact us.

• Payment details when you make a purchase (processed securely through third-party payment providers).

b. Information We Collect Automatically:

• IP address, browser type, device information, and browsing behavior when you visit our website (via cookies and similar technologies).

c. Information From Third Parties:

• Social media platforms, analytics providers, or other services if you interact with us through these channels.

2. How We Use Your Information

We use your information to:

• Process transactions and fulfill orders.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services through analytics.

• Send updates, marketing emails, or promotional offers (with your consent).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping providers, or email marketing platforms to fulfill your requests.

• Legal Requirements: Government authorities if required by law.

• Business Transfers: In the event of a merger, sale, or acquisition of our company.

4. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data.

• Opt-out of marketing communications.

• Restrict certain data processing activities.

• File a complaint with a data protection authority if you feel your rights are violated.

To exercise these rights, contact us at [Your Contact Email].

5. Cookies and Tracking Technologies

We use cookies to:

• Enhance user experience.

• Analyze website performance.

• Provide personalized content or advertisements.

You can manage cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is entirely foolproof. Please notify us immediately if you suspect any unauthorized use of your data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

D&R Heating
help@drheating.com
503-678-2517
3300 NW 185th Ave #289
Portland, OR 97229
503-678-2517